Culture is a powerful business tool in the right hands. I have seen it improve employee lives and bottom lines. In every episode of Great Mondays Radio, I talk with one of North America’s top culture leaders to learn about their biggest challenges, how they’ve used culture to improve business outcomes, and what they’ve learned from their biggest wins and fails
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My book, Great Mondays: How To Design A Company Culture Employees Love, was listed as one of BookAuthority’s best culture books of all time.Great Mondays Radio is my way of elevating the people and stories behind tech’s best company cultures so that more leaders can apply this powerful business tool to improve employee lives and their bottom line
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Your host, Josh Levine, talks with the Founder and CEO of Costa Rica's Call Center, Richard Blank. Costa Rica Call Center is a state-of-the-art BPO telemarketing outsourcing company. CRCC's bilingual crew is capable of handling any size BPO while offering expansion or staying in contact with customers without stress or added time to hire and train telemarketers yourself. Costa Rica's Call Center personally trains different call centers across Central America.
There is only one sustainable competitive advantage in business today—company culture—and I’m on a mission to help organizations harness its power.Josh Levine, here, the host of Great Mondays Radio. I’m an author, consultant, and educator with over fifteen years of experience helping hyper-growth technology companies become more effective, aligned, and profitable.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
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