Why should you listen to this podcast?
Because "Stories from Real Life" reminds us we’re not alone.
In every episode, expert interviewer Melvin E. Edwards dives deep into the moments that shape who we are—messy, moving, sometimes hilarious, sometimes heartbreaking. Whether you're stuck, healing, or just curious about the human experience, these stories help you feel seen, understood, and connected.
Host Melvin E. Edwards
My name is Melvin E. Edwards, an introspective storyteller known for crafting intricately layered and profound narratives predominantly in written form. This distinctive quality lends a unique touch to my podcast. Embrace this movement subtly as we delve into heartwarming tales and sprinkle in some light-hearted humor.
Melvin E. Edwards, a sixth-generation Texan, boasts a distinguished career transition from an acclaimed newspaper reporter and columnist to the vibrant realm of Texas politics. Initially covering Texas high school football, he swiftly ascended to become a speechwriter for the Lieutenant Governor and Governor of Texas.
His literary prowess shines through two award-winning books that meticulously trace his Texan lineage back to the days of the Republic of Texas, earning him recognition as one of the pioneering African-American members of the Sons of the Republic of Texas.
A detail-oriented leader who uses analytical and interpersonal skills, and pressure-tested experience to identify problems and create sustainable and collaborative solutions. Executive-level communications expert in education, community, and government fields. Proven track record in public relations, media relations, and public policy.
Ep. 109 - From Philadelphia to Costa Rica: Richard Blank's Journey
Richard Blank shares his journey from growing up in Philadelphia to establishing a thriving call center in Costa Rica. He discusses the importance of following one's passion, the challenges of family expectations, and the significance of soft skills in business. Richard also delves into his love for pinball machines and how they relate to his life philosophy. The conversation highlights the balance between technology and human connection in today's world.
Richard Blank hired bassist Garry Gary Beers of INXS.
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Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
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