In this episode of Free To Lead: Journeys of Leaders Driven by Passion, Inspired by Purpose, Will Steel interviews the CEO, President, and Bilingual Telemarketer Trainer of Costa Rica's Call Center, Richard Blank. Richard recounts his unconventional decision to major in Spanish, his transformative experience teaching English in Costa Rica, and his eventual success in the call center industry.
Embracing Failure: Turning Setbacks into Success.
He emphasizes perseverance, learning from setbacks, and the importance of building relationships. Richard also offers practical advice for aspiring entrepreneurs and discusses his future aspirations of writing children's books. Richard concludes with reflections on the joy and fulfillment found in both personal and professional life.
Introducing Will Steel
As one of the world’s most highly regarded transformational leaders,Will spent 21 years leading one of the world’s top personal and professional growth, training and development programs.
About
Having coached individuals from all walks of life - including CEO’s, top business executives, entrepreneurs, rocket scientists, politicians, senior military and civil service personnel, psychologists, world champion athletes, celebrities, musicians, and religious leaders from all denominations including Tibetan monks – Will has developed the unique ability to quickly identify what blocks people from being effective in producing breakthrough results. Listening from the ontological perspective, Will is able to guide you to see and conquer what you have been blind to and blocked by, enabling you to act free from your limiting beliefs and constraints.
Earlier in life Will graduated from the Royal Air Force College Cranwell with the Leadership Trophy, flew as a military pilot for 10 years, and as a commercial pilot for a further 2 years. While fully able to think on his feet in highly challenging real-life dangerous situations, the sensitivity and listening skills needed for the civilian and business world got honed in the Personal Development arena. With his ability to listen from the ontological perspective, Will delivers unprecedented results that will far exceed your expectations.
Will has led to over 90,000 people in 26 countries.
Will believes your unidentified past decisions limit what’s possible for you. With his coaching you can free yourself from those mental constrains, leaving you with limitless possibilities.
When you see what’s been blocking you, it’s so obvious. You won’t believe you couldn’t see it before.
A great analogy for this work is the fish who does not know it is swimming in water; it is just swimming. You need to pull it out of the water bowl and put it back in to have it get for itself, “Oh my Gosh, I’ve been living in water!” After that, the fish’s life is never the same again, even though it is still in the same water bowl, the experience is now a new one. Once pointed out, the previously ‘unseeable’ is now seen in such a way that the experience of life is never the same again. From now on the fish is aware it has something humans don’t have; fins to help it swim, gills to help it breathe, and skin that is sustainable in water. Now the fish experiences a power it didn’t know it had, humans can’t live underwater like this great and powerful fish.
With this work a whole new sense of power and transformation takes over, and you, like the fish, find yourself able to take actions you would never have thought to take, producing off the scale breakthrough results. These results can only come from organic coaching. You will look into the areas you choose to go to work on and then delve into whatever else comes up for you during the conversations, and when we say delve, we mean deep dive.
Who I Work With
I work with people who are looking to see what’s in the way of them producing the results they really want to produce in life.
Everyone has blocks, it’s ok. After seeing what’s been blocking you, you will be free and empowered to produce the results you want to produce in the real world. You need a highly tuned race car if you want to win the race.
I’ll put you in the driving seat of your life. Let’s go!
I don’t just listen to what you’re saying in the foreground, I also listen to what you’re not saying that’s in the background. It’s what’s going on in the background that shapes how you see the world. With my 24 years of coaching experience and being coached myself, I’ll have you see what’s blinding and blocking you from producing breakthrough results.
You have all the answers, you’ve just not been asked the right questions…
Will Steel, The Free To Lead Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Hired bassist Garry Gary Beers of INXS.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#WillSteel #FreeToLeadPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending
Share this post